PRIVACY POLICY
What Personal Information Do We Collect
When you visit the Site, we automatically gather certain details about your device, including your web browser, IP address, time zone, and some cookies that are stored on your device. Additionally, as you explore the Site, we collect data about the individual web pages or products you view, the websites or search terms that led you to the Site, and how you interact with the Site. This automatically collected information is referred to as Device Information.
We collect Device Information through the following technologies:
- Cookies: These are data files placed on your device or computer, often containing an anonymous unique identifier.
- Log Files: These track actions on the Site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- We may also use additional tracking tools or technologies to improve your experience on the Site.
When you make a purchase or attempt to make a purchase through the Site, we collect specific information, including your name, billing address, shipping address, payment details (such as credit card numbers, and other accepted payment methods), email address, and phone number. This is referred to as Order Information.
All the personal information we collect—both Device Information and Order Information—is referred to as “Personal Information” in this Privacy Policy.
How We Use Your Personal Information
We use the Order Information we collect mainly to fulfill any orders placed through the Site, including processing your payment information, arranging for shipping, and sending you invoices and/or order confirmations.
Additionally, we use your Order Information to:
- Communicate with you.
- Screen orders for potential risk or fraud.
- Provide you with information or advertising about our products or services based on the preferences you’ve shared with us.
We use the Device Information to help us identify potential risks and fraud (such as through your IP address) and, more generally, to enhance and optimize the Site.
Data Security
At Motyé, we take the security of your personal data seriously. We restrict access to sensitive information to keep it safe from unauthorized use or loss. Only those who need to handle your data to fulfill services are granted access.
We also track who accesses your data and keep a log for security purposes. If we work with third parties, we make sure they protect your data and use it only for the tasks they’re assigned to.
Additionally, we never store or share your credit card details or personal information with third parties without your permission. Your privacy is our priority.
Sharing Your Personal Information
We share your Personal Information with third parties to help us use it as described above.
For example, we use Google Analytics to gain insights into how our customers interact with Motyé.
We may also share your Personal Information to comply with applicable laws and regulations, respond to legal requests like subpoenas or search warrants, or to protect our rights.
Behavioral Advertising
We use your Personal Information to offer targeted advertisements or marketing communications that we believe may interest you.
You can opt out of targeted advertising through the following platforms:
Data Retention
When you place an order through the Site, we will keep your Order Information for our records unless you request that we delete it. If you wish to request the deletion of your data, please contact us directly.
Cookie Preferences
If you wish to adjust your cookie preferences for this website or any other site, you can do so through your browser’s settings. Refer to your browser’s ‘help’ section for guidance. Keep in mind that cookies are often used to enable and improve certain functions on our website. If you disable specific cookies, it may affect how the website functions.
Data Privacy Policy
You have the right to object to our processing of your data for marketing purposes, including the creation of profiles for promotional offers. If you wish to stop receiving such communications, you can do so by updating your preferences in your Motyé account and selecting “unsubscribe” in our marketing emails. However, please note that you will continue to receive emails related to orders you’ve placed and updates to our Terms & Conditions or Privacy Policy.
To request the removal of all your personal information from our records, please email us at care@lamaisonmotye.com.
Disclaimer
We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. Modifications will be effective immediately upon posting.
If you have any questions or need more information, please feel free to contact us at care@lamaisonmotye.com.