TERMS & CONDITIONS
Welcome to Motyé. These Terms and Conditions (“Terms”) govern your use of our website, including purchasing products from our e-commerce store. By accessing or using the site, you agree to comply with these Terms. Please read them carefully.
1. Acceptance of Terms
By visiting or using lamaisonmotye.com, you agree to abide by these Terms and any additional guidelines, rules, or restrictions applicable to any services, content, or transactions on the website. If you do not agree with these Terms, you should not use the website.
2. Product Information
We strive to provide accurate descriptions of our products. However, we do not warrant that product descriptions, images, or other content on the website are error-free, complete, or current. We reserve the right to correct any errors or omissions at any time without prior notice.
3. Account Registration
To place an order, you may need to register an account. You agree to provide accurate, complete, and updated information when creating your account. You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.
4. Order Process
Once you place an order, we will send you a confirmation email with your order details. Your order will not be considered complete until it is processed and shipped. We reserve the right to refuse or cancel any order at our discretion.
5. Pricing and Payment
Prices are listed in Egyptian Pounds and you are responsible for paying the full price, including taxes and shipping fees, at the time of purchase. We accept various payment methods, including credit/debit cards, PayPal, and other available methods. Payments are processed securely, and by placing an order, you authorize us to charge the provided payment method.
6. Shipping and Delivery
Shipping rates and delivery times are based on your location and the shipping method chosen. Delivery timeframes are estimates and may vary based on external factors, including third-party shipping carriers. We are not responsible for delays caused by circumstances beyond our control.
7. Returns and Refunds
We want you to be satisfied with your purchase. If you are not happy with your product, please review our Return Policy for instructions on how to initiate a return. Products must be returned in their original condition and packaging. Refunds will be processed once the returned product is received and inspected.
8. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal data. By using our website, you consent to the practices described in the Privacy Policy.
9. Intellectual Property
All content on the website, including text, graphics, logos, images, and software, is the property of Motyé and is protected by intellectual property laws. You may not use, copy, or distribute any content from the website without prior written consent.
10. Limitation of Liability
To the fullest extent permitted by law, Motyé is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use the website or any products purchased from it.
11. Governing Law
These Terms and any disputes arising under them shall be governed by the laws of the Arabic Republic of Egypt, without regard to its conflict of law principles. Any legal action related to these Terms will be brought in the relevant courts of Cairo, Egypt.
12. Changes to Terms
We reserve the right to modify these Terms at any time. Any changes will be posted on this page with an updated “Last Updated” date. It is your responsibility to review these Terms periodically.